Your rights and how to access your personal data

The Data Protection Act gives an individual certain rights, one of which is the right of access. The right of access gives an individual the right to have a copy of any personal data as well as other supplementary information held about them by an organisation.

So for instance, if you need to determine who you are insured with, or obtain details of your insurance history, MIB can provide this information under a Subject Access Request (SAR).

Please note that using MID, the only information we can search for is a Vehicle Registration Mark (VRM), and also note that records are only held for 7 years. We need to be certain of your identity so that we can protect your personal information, therefore we will ask for some forms of identification too. There is no charge for this service.

To aid you in making the request, and to enable us make a search of the Motor Insurance Database (MID) on your behalf, please complete a SAR Form and return it to us via email to DSARdept2@mib.org.uk or by post to UKIC Department 2, Motor Insurer’s Bureau, Linford Wood House, 6-12 Capital Drive, Linford Wood, Milton Keynes, MK14 6XT. You are not under any obligation to fill the form but it does guide you with making the request and selecting the required ID.

Upon receipt of your request with the appropriate form(s) of identification, we will send the details to you within one month, either via email or in the post (you may choose your preferred method). If you have any enquiries, please call the UKIC department of the MIB on 0845 165 2800.

If you require information on the MID relating to a deceased relative’s car insurance please complete a SAR form for a deceased relative .

Further information

The law is stated within the Data Protection Act 2018. Further information regarding the Act and a full version, can be found at www.ico.org.uk.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Data Protection

What is the Data Protection Act?

The Data Protection Act 2018 is a UK Act of Parliament, defining key principles used to protect the privacy and use of personal data held by organisations. All organisations processing personal data are required by law to comply with the act.

What is personal data?

Personal data is defined as information that relates to an identified or identifiable individual. The information relates to a ‘living’ individual, who can be identified directly from the information held by the organisation or indirectly from that information in combination with other information.